IN STUDIO REGULAR YOGA CLASSES
• You have the ability to remove your self from a class or a waitlist up to 60 minutes before class starts via your Momence dashboard.
• If you are a drop-in, 5 class-pass, or 10 class-pass yogi and you canceled before the 60 minute cut-off you will get a credit to your customer account or a credit to your class-pass.
• If you are a no-show the charge or class-pass is deducted and a $5 no-show fee will be applied. If you have any questions please message support@skysthelimityogaco.com
• If you are an Unlimited Member, nothing happens when you cancel. If you are an Unlimited Member and you do not show a $5 no-show fee will be applied. If you have any questions please message memberships@skysthelimityogaco.com
OUTSIDE STUDIO COMMUNITY EVENTS
• You have the ability to remove your self form class or waitlist via your Momence dashboard so long as it is 48 hours before the event starts.
• If you cancel before the 48 hour cutoff off you will get a credit to your customer account.
• If you are a no-show and have any questions please message events@skysthelimityogaco.com
IN STUDIO WORKSHOPS
• Each workshop has its own cancelation policy due to the different equipment, props, and preparation. Please review your email confirmation or email events@skysthelimityogaco.com for more assistance.
YOGA TEACHER TRAINING (YTT)
- Your deposit is non-refundable and holds your spot in the training.
- If you cancel before the early bird deadline, any tuition paid beyond your deposit will be issued as a credit to your Momence account. Credit can be used toward classes, memberships, workshops, events, retreats, or a future training.
- If you cancel after the early bird deadline and more than 30 days before training begins, payments made are non-refundable, but you may transfer to a future YTT cohort. Your payments will be applied to that training.
- Within 30 days of the training start date, or once training has begun, no refunds or credits will be issued. If life happens (injury, illness, family emergency), you may transfer one time to the next available cohort.
- If you are on a payment plan, remaining payments are still due after a cancellation unless you cancel before the early bird deadline.
- By enrolling in YTT, you agree to this cancellation policy. Questions? Email info@skysthelimityogaco.com.
RETREATS
- Your deposit is non-refundable and holds your spot on the retreat.
- If you cancel before the early bird deadline, any payments made beyond your deposit will be issued as a credit to your Momence account. Credit can be used toward classes, memberships, workshops, events, or a future retreat.
- If you cancel after the early bird deadline, no refunds or credits will be issued.
- Retreat bookings involve lodging, travel, and vendor costs we commit to in advance, which is why we can't offer refunds after the early bird deadline. We highly recommend purchasing travel insurance.
- By booking a retreat, you agree to this cancellation policy. Questions? Email retreats@skysthelimityogaco.com.
WAITLIST CANCELLATION POLICY
Cancellation Policy
IN STUDIO CLASSES
• You will be able to join the waitlist if the class is full. Once a customer is cancelled or cancels themselves from the event, the first person on the waitlist will automatically be booked in.
• You will automatically be added to class up to 90 minutes before class begins and you will be notified that you are now in the class.
• When registering for the waitlist you will be required to enter card details but you will only get charged if and when you are moved from the waitlist to class.
OUTSIDE STUDIO COMMUNITY EVENTS
• You will be able to join the waitlist if the class is full. Once a customer is cancelled or cancels themselves from the event, the first person on the waitlist will automatically be booked in.
• You will automatically be added to class up to 120 minutes before class begins and you will be notified that you are now in the class.
• When registering for the waitlist you will be required to enter card details but you will only get charged if and when you are moved from the waitlist to class.
IN STUDIO WORKSHOPS
• Each workshop has its own waitlist policy due to the different equipment, props, and preparation. Please review your email confirmation or email events@skysthelimityogaco.com for more assistance.
• When registering for the waitlist you will be required to enter card details but you will only get charged if and when you are moved from the waitlist to class.
Sometimes your plans change, and we get that.
Please read our mighty fair cancelLation policy below.
If STL cancels on you then we refund all the things!
If STL is forced to cancel - (Fingers and toes crossed that this does not happen again), but if we are forced to close in the event of something like a pandemic all unlimited memberships will automatically be dropped to our virtual member pricing and features.
Monthly Memberships can be canceled anytime after your 2nd monthly payment. We ask for at least 72 hours notice before your next payment OR you can do it right your momence account!
